BISSELL SurfaceSense Allergen Lift-Off Pet Upright Vacuum, with Tangle-Free Multi-Surface Brush Roll, LED Headlights, & Lift-Off Technology by Bissell

I am extremely impressed with this vacuum cleaner. It exceeded my expectations by far. I felt like the model on the video they have on the website the first time I used it LOL.

– The lift-off option paired with the wand is my favorite feature! I was finally able to vacuum the stairs carpet without hurting my lower back. It is also very convenient for narrow spaces, like behind the furniture.
– It has excellent maneuverability! Cleaning underneath the dining table was so easy because the bottom part swivels around the table legs smoothly.
– I liked that the features are clearly labeled on the vacuum itself, so I didn’t need to find the user manual to remember how to use the lift-off option.
– I think it’s light-weight for an upright vacuum cleaner, at least a lot lighter than the one I used to have. My arms didn’t hurt after vacuuming the house, including carrying it while vacuuming the stairs.
– It has excellent suction power! It did an amazing job cleaning the carpet on the heavy traffic area in the living room.
– I love the tangle-free brush-roll. I have long hair and a tangled brush was the main problem I had with my previous vacuum cleaner.
– It was very easy to remove and reinsert the canister. You only have to press a button to empty out the canister.
– The noise level is slightly lower than my hair blower (T3 professional air hair dryer – around 70’s dB in low setting). My teenager son thinks it’s quiet, I’d say it’s moderate. My dog didn’t run away when I was vacuuming near him but he’s still weary of it.

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UPDATE of September 2025
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Use 2 Bissell Surface Sense units everyday. Bought first in Jan. 2023 – going strong, zero problems!!
BTW, the “Top Review” has the most Likes – that is this review. I tell you what you want to know!

WEIGHT: 16 lbs (this is the correct weight with attachments in place)
HEADLIGHTS: Very bright and close to floor to reveal dust on hard floors.
CORD WRAP: On unit body, not on handle (handle is the extension wand).
EXTENSION WAND: Fast and easy to remove and use.
FILTER CLEANING: Easily accessible and easy to clean.
FILTER CANISTER: Holds a lot and it’s clear for fast visual of status. Comes apart easily for quick washing.
‘HEPA’ FILTER: Pet-Hair Eraser Filter is under the Filter Canister. Quick and very easy to replace.
AUTO BRUSH-ROLL: Turns off Brush-Roll when in full upright position.
OBSTRUCTIONS: If Brush-Roll gets blocked, the Headlights will flash on/off to warn you – super nice!!
SURFACE SENSE: Works very well. Automatically slows down brush-roller after about 1 sec on hard floor.
SUCTION HOSE: Solidly held in 2 places, but fast & easy to release for extra reach extension wand use.
ACCESSORIES: All are firmly secured and easy to access on unit. Not in way of operation.
SUCTION POWER: Very good.
MANEUVERABILITY: Very good – better than Dysons.
COMPACTNESS: Much better than Dyson Animal Ball 2 (DC41).
LIKEABILITY: From Hoovers to Dysons and Sharks, now to this Bissell. We like this Bissell best of all.
CLEANING PATH: Larger than Shark. Just right IMHO.
QUIETNESS: Wheels have hard rubber outer ring so very quiet on hard floors unlike Dyson which is loud.
QUIETNESS COMPARISON: Quieter than Sharks and Dysons I have used.
COST COMPARISON: More affordable than Dysons and top Sharks.
BONUS: Before we donated the Dyson, we discovered its attachments fit the Bissell well. Sweet!!

COMMENT: My family would not trade our Bissell for any other vac on the market.
Have read about some problems others have had but we haven’t had any of them. Zero problems.
Yes, we would buy this Bissell SurfaceSense again and we did!
At the end of April ’23 we bought a 2nd unit. One upstairs, one downstairs – super convenient!

UPDATE 1: Since we use everyday, we found it necessary to replace the HEPA filter at under 5 months.
You have to remove it (easy) and look at the *underside* of the filter to see the dirt.
Replacing that filter restored its suction power to brand new!
Yes, some micro-dirt gets to the HEPA filter and builds up over time. Here is a link for a 4pack.
https://www.amazon.com/gp/product/B08XJX237H/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

UPDATE 2: New kitty so we now have 5 as of September 2024 who get hair and litter everywhere.
Cleaning everyday (sometimes twice) is a necessity. Thank goodness for Bissell!
Being easy to use and a powerful cleaner is absolutely required. This is the best of all we have tried!
Hope you find this helpful.

UPDATE 3: At 2 years of use, I could see some debris in the belt area that turns the beater-brush. So I laid the unit on the floor with the front of the unit facing down. There are 6 gray screw-heads that hold the beater-brush cover-plate on. Turn each screw counter-clockwise 1/4 turn. Don’t worry, Bissell has markings on the cover-plate to guide you. I lifted the cover-plate off and removed some tangled hair and debris from inside the belt compartment. I reattached the cover-plate, turned the screws clockwise, and that was it! All clean again after 2 years of daily use! Super easy! (BTW, with the cover-plate off, the beater brush and belt are easy to remove and put back.)

UPDATE 4: What’s better than Febreze vacuum filters? Use SimpleAir Duct Fresh Spray.
Turn on vacuum and put 3 or 4 squirts into suction hose. Vacuum as you normally would. Here is a link:
https://www.amazon.com/dp/B00YUPCIDI?psc=1&ref=ppx_yo2ov_dt_b_product_details