HP 15.6″ Portable Laptop (Include 1 Year Microsoft 365), HD Display, Intel Quad-Core N200 Processor, 8GB RAM, 128GB Storage, Wi-Fi 6, Webcam, HDMI, Numeric Keypad, Windows 11… by HP

The laptop was a great price for the horsepower. However, I was unable to get Ubuntu 22.04 to boot up on the laptop. I run Ubuntu Linux on all my computers and rarely have an issue installing on a new computer. This laptop was the exception. I attempted to install Ubuntu 22.04. The installation went smoothly, but the system would not boot up. It kept saying it could not find the file-system. I then attempted to install 24.04. Again, the installation went smoothly, but the system would not boot up. I then attempted to install 20.04. The installation went smoothly and this time the system did boot up. However, when I performed the release upgrade to go from 20.04 to 22.04, the upgrade went smoothly but the system would no longer boot up. I must have tried some 20 installations attempting different BIOS and kernel configurations before finally giving up and returning the laptop. I ended up buying a different HP laptop from Sam’s Club with which I had no problems at all installing and booting Ubuntu 22.04.

If you are going to stick with the stock Microsoft Windows installation, then this laptop is probably a great buy for you. If you intend to install a Linux installation instead, then you should avoid this laptop.

Uodate-
After finally contacting a competent HP rep, we discovered that Amazon allows sellers disguised as big companies like HP. Buyer beware, this product shows to be sold from an official HP account, but turns out it is not. At this moment it is a company called FuelCell. I discovered it upon researching the item with HP. While shopping or viewing the item before purchasing it shows as a new product direct from HP through their Amazon platform, after ordering it shows as FuelCell. Turns out this is a refurbished/ modified laptop. I searched the serial number on the HP site and it shows the item is out of warranty and had been modified incorrectly. The laptop on Amazon shows as a 16gb hard-drive, it is actually a 4gb modified poorly. This is why multiple attempts to reset to factory setting failed, making this laptop essentially a crappy boat anchor. At this point Amazon is refunding me outside the 30 day return as I have sufficient evidence showing the blatant false advertisement as bait and switch they are allowing in their platform. Unfortunately I am still waiting on the reimbursement of the additional 2 year warranty, which only works after 1 year of ownership. Be careful buying online even through a popular company like Amazon. Also if you are in the same boat as me, Amazon will try to charge you a restocking/return fee. Kindly remind them that they are liable legally for their shady sellers posing as authentic dealers.

Original post-
HP is garbage overall. My laptop stopped working after 6 months. I bought the additional 2 year warranty, which is useless if your laptop breaks under the manufacturer warranty. So I’m stuck dealing with HP. Good luck getting support. The phone number that leads you in an endless loop. The chat which is also a endless loop. I have filed a BBB complaint, in which I am hoping to be fully reimbursed so I can purchase a better product with actual support. Just look up HP customer service reviews and experiences for yourself.

I love this laptop. It was super easy to set up. It has everything I wanted and was in my price range. Good for the price.

I have had this laptop for about 2 months and it has been great! This was a great replacement laptop for my old 2017 HP Flyer Red Laptop that was terribly slow running at 4GB of ram! I wanted another red laptop and this one was perfect!!! I got the 16GB of ram this time around and it’s super fast and completes all my needs as a graduate student! I can run multiple task at the same time with no lagging or freezing. I didn’t like the keyboard but no worries I found a keyboard skin off amazon and that took care of that issue for me.