HP 14 inch Student Laptop 2025, Intel Processor N150 (up to 3.60 GHz), 1-Year Microsoft 365, Copilot AI, Fast Charge, Wi-Fi 6, Ultra Slim, Win 11 S, w/128GB PSD (Pale Rose Gold,… by HP

I bought this laptop because I trust HP products and it came with a lifetime license for Office 2021. The software is supposedly pre installed. However, when you try to open Word or Excel, etc. it requires a product key. You have to contact the seller for that. They do eventually come through but it’s a hassle.

It would be better if they just sent a paper with the laptop or a password to access, anything other than having to contact through Amazon to get what you need to operate the preinstalled product.

Otherwise, this is a great offering. Hopefully it really is a “lifetime” license.

Keep messaging them. They will eventually get you squared away.

Love the laptop but be ready to buy your own software. This company says to contact them to get it so when you do they send an automated reply that it is already installed. Granted it is already installed but they never send you your key to activate it. After 3 attempts to contact them and only getting “auto replies” I said screw it and bought it myself. So, all of that to say, great laptop but buy it from somewhere else!

this is a mediocre at best laptop. it sounds bad and looks bad. THE ONLY REASON ANYONE BUYS THIS GARBAGE is for the promised “Microsoft Office lifetime liscense. I’ve had this laptop for two weeks now and Office still doesnt work. i’ve lost countless hours trying to reach the seller to no avail. Office won’t work without a product key. they sell 50 of these a month and EVERY SINGLE BUYER HAS TO GO THROUGH this same thing of weeks going by before Lucky gets back to you with your code. Why cant they put the product key in the box with the crappy laptop when they ship it! hope this was helpful to prospective buyers- do not buy unless your cool for it to take a month to get what you paid for.

I only bought this computer because it has Microsoft Office preinstalled, but I was frustrated for a few days because Office kept asking for my license key. It took a couple of rounds of messages, but the vendor did provide the key and now the computer works as intended. This is a good basic computer. I’m not impressed by the quality of the display, but it’s fine for creating documents and web research.